Frequently Asked Questions

imtoken helps organize multi-chain wallet addresses, view assets, prepare transfers and connect to Web3. The interface assists with actions, while the selected blockchain network records the final state.

Both can provide control over wallet assets. A seed phrase commonly restores a set of accounts, while a private key is specific key material. Neither should be sent to another person or entered into an unfamiliar website.

The same asset name may exist on different networks, and address formats can look similar. A wrong network choice can prevent assets from arriving as expected, so verify the network, address and token information together.

Gas measures the computational resources needed for an on-chain transaction or contract call. The actual fee can change with network conditions, transaction complexity and fee settings.

A transaction hash is an important identifier for checking an on-chain transaction. It can be used with the appropriate block explorer to verify broadcast, confirmation, failure or contract execution status.

No. A connection usually establishes an account session. Signatures, token approvals and on-chain transactions are separate permission layers and should be reviewed separately.

No. Message signatures can be used for login but may also be designed to capture authorization intent. Verify the domain, the full message and the reason for signing.

A token approval allows a specified contract or address to use a token within a defined allowance. Review the spender and allowance before approving, and consider revoking permissions you no longer need.

An EVM network uses an execution environment compatible with the Ethereum Virtual Machine. Networks can share address patterns, gas concepts and contract models, but their assets do not automatically move between them.

Layer 2 systems scale transaction activity while relying on a settlement or security relationship with a main network. Cross-layer transfers can involve bridges, waiting periods and different confirmation steps.

Do not visit an unfamiliar site or sign simply because an asset appears. Verify the contract and source first, and avoid suspicious links, approvals or contract interactions.

Stop further interaction, review the spender and allowance, and use a trusted on-chain permission-management method to assess revocation. Never provide a seed phrase or private key to someone claiming to be support.

Usually not. Once a blockchain transaction is confirmed, a wallet service generally cannot reverse it on its own. That makes address, network and amount verification important before sending.

No. Rewards can change, exits can involve waiting, validators may face protocol penalties, smart contracts and third-party services involve technical risk, and digital asset prices can fluctuate.

A validator participates in block proposals, attestations and network consensus. Its status, rewards and penalties depend on protocol rules and network conditions.

Start with the support and self-service guidance on this site. Prepare verifiable information such as the network, public address and transaction hash, but never send a seed phrase, private key or verification code, and never grant remote-control access to an unknown person.